Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions that deliver outstanding results.
Your security comes first. Czysty Fincap uses bank-level encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to strict financial regulations in Polska and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guides with 24/7 support
- Risk-free demo for practice with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with a modest amount (from just ) and learn as you trade!
Bank card withdrawals are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary based on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden charges - you always see the exact transaction amount before confirming.
Absolutely—Czysty Fincap is available in most countries worldwide (98+ and growing). During sign-up, select your country to confirm availability and view local payment methods. We adhere to all applicable local regulations to ensure your trading remains safe and compliant.
- AI-powered recommendations - Receive tailored coin suggestions aligned with your risk profile
- Ready-made portfolios - Preselected bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals — Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and email at info@czysty-fincap.com. For urgent requests, the average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA, and CySEC
- Routine audits conducted by independent firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's laws
- KYC verification required where legally mandated
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Your Funds Are Safeguarded
- Bank-level security (as with your online banking)
- 95% of assets securely stored offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA and SWIFT — 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For all inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. In the unlikely event that immediate assistance isn’t available, our specialists will respond to your request as quickly as possible.
